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Terms & Conditions

This website is owned and operated by Atacama Tea. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors a service where organic tea blends can be purchased. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

 

In order to use our website and/or receive our services, you must be at least the age of majority in your correspondent state or province of residence, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. Or you are the age of majority in your correspondent state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.


When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

 

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

 

We may, without prior notice, change the services such as product pricing, product description and information, product design/ images at any time; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason. Atacama Tea does not guarantee that our products, services or information purchased will meet your expectations.

 

The Service and all materials therein or transferred thereby, including, without limitation,, images, graphics, logos, trademarks, copyrights, photographs, audio, videos, and all Intellectual Property Rights related thereto, are the exclusive property of Atacama Tea. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, modify, distribute, copy, reproduce, publicly display, publish, adapt, edit or create derivative works thereof.

 

You agree to indemnify and hold Atacama Tea harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

 

To the maximum extent permitted by applicable law, in no event shall Atacama Tea, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service. 

To the maximum extent permitted by applicable law, Atacama Tea assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
 

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service. We reserve the right to decline an order place for our service. Atacama Tea’s sole discretion may cancel or limit quantities bought per order, per customer or per person if low in stock. In the event of this situation we may attempt to contact you via email address or phone number provided to us at the time the order was made. We reserve the right to refuse orders that appear to be made by resellers or distrubitors by our judgement.
 

It is the customer’s responsibility to provide complete and accurate information for all purchases made at Atacama Tea. It i your responsibility to update your account if any information has changed including addresses, credit card numbers and contact information so we can correctly complete your transactions or contact you if needed.

 

Any new adjustments made or updated features to Atacama Tea shall be subject to these Terms and Conditions.

 

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please notify us at any time. 

 

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of New South Wales, Australia, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in [Name of the city of the courts]. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

 

You are prohibited to upload any viruses or any codes of destructive nature. A termination of our service may result from any violations of our Terms and Conditions.

You agree to not duplicate, copy, resell or sell any of our services or any contact or information provided on the website without written permission by us.

 

Atacama Tea takes no responsibility if information made available on the website is not complete, current or accurate. Information provided by Atacama Tea is only for general information/use and shall not be relied upon or used to make decisions without consulting more accurate or complete sources. Customers who take medication should consult with a medical professional such as a General Practicionar and Atacama Tea takes no responsibility for any harm. Any products on this site must be taken at your own risk.

We serve the right to update our information from time to time and we have no obligation to update you of new information places in our website. You agree that it is your responsibility to check our website’s information and monitor for any changes made by us prior to making a new transaction.

 

We cannot guarantee that the images, designs and colours of product images or social content will be accurately displayed on your device’s display. We have with the upmost effort tried to provide all product images and social content as accurately as possible as we can.

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We may monitor and remove content that we believe in our discretion is offensive, threatening or abusive. You agree that your language will not include unlawful, offensive, abusive or threatening comments, or use a device for the purpose to transmit a virus that could influence the performance or functioning of the service and website. Atacama Tea does not allow for you to pretend to be someone other than yourself or use false information to mislead us. Atacama Tea does not take responsibility for comments posted by you the consumer or any third party. 

This website could possibly contain errors such as pricing, descriptions, promotions, product shipping information, or availability. Atacama Tea serves the right to correct and edit errors at any required time. We do not warrant or guarantee that our products and service will be secure, error-free or timely and that the outcome from using our products or service will be reliable or accurate.

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Atacama Tea offers a replacement of the product is received faulty or damaged after receiving confirmation such as a photo and description of the damage. The consumer is required to contact us via email and return the product with its included accessories and packaging along with the original receipt or gift receipt within 14 days of the date the consumer received the product. Atacama Tea will only offer an exchange as long as the packaging remains intact and unopened. Atacama Tea will only provide an exchange once we have received the product. 

 

It is the consumers responsibility to choose the product carefully, Atacama Tea takes no responsibility if the customer selected the wrong product. Atacama Tea does not offer a refund or exchange if the product is a change of mind. The consumer is required to contact us if they have any enquiries or are unsure about the product description/photos prior to purchasing. Sale items that were purchased during sales periods or discounted items cannot be refunded or exchanged, including gift cards and change of mind. If the order was delivered back to us due to adding the incorrect address or the order was left uncollected from the post office, the consumer will need to pay for shipping again for the order to be re-sent to the consumer. If a return or an exchange has been agreed upon, Atacama Tea needs to receive the product before making the refund or exchange and the consumer needs to pay for the postage incurred returning the order to Atacama unopened unless the product arrived damaged.

 

Atacama Tea’s privacy policy explains how customers information is received, collected, used, shared or stored when customers use the services on our website or purchase from us including any information customers enter on our website or provide us in any way. 

 

When a customer purchase from our website and/or navigate through our website, we collect information such as the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. When customers purchase from us, card details are transferred through a secure server payment facility. Card details and data is not kept or stored by Atacama Tea after purchasing from our website. Atacama Tea is run by Wix e-commerce site. To allow efficient and smooth navigation through our website we use cookies in order to fulfil your transaction experience to the fullest. Cookies (data files) are allocated in the customers device, this unique identifier number allows us to manage and recognise users. If you would like to know more about cookies please visit this site http://allaboutcookies.org

 

The information customers provided to us is used to contact customer regarding purchases. We share this information with third parties to assist us in using customers information. Moreover, we use this information to best fulfil orders placed through our website, this includes processing invoices and payments, as well as shipping and order confirmation. To complete customer satisfaction enquiries and/or purchases we might contact via email or phone number. If received emails from Atacama Tea that you would no longer like to receive, you can easily unsubscribe from our mailing list. Customers information could be collected from when they use our services or website, when they provide information to us, or information collected from other sources such as third-party sources. If you would like to read more on how we use and collect your information please visit https://www.wix.com/about/privacy. Atacama Tea also uses the information or information we receive to protect our rights as a business. 

We reserve the right to modify the privacy policy from time to time at our sole discretion. You should review these page periodically. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

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